We have been working with local personal fitness and training company Team Hälso & Friskvård for several months to create an improved website for them to attract more customers.
Their old website wasn’t bad at all and we have kept the design, which is deeply rooted in their graphical identity and just improved on it.
We had a number of goals that Team HF set for us to make the new website look better. Firstly, it needed to perform better. They had a fairly high bounce rate on the site and were not getting any major leads of their contact us section. Attracting more leads became the lead goal.
Secondly, Team HF wanted to increase the number of people that used their training center and gym by updating its training section with a more appealing page design.
Finally, we were asked to make the site easy to keep up to date with new content and information.
What we did.
Let’s now take a look at what we did to improve their website and make it perform better.
Backend System Change to WordPress & Code Tweaking
The site used to be powered by a .NET based content management system that was custom made by the agency that initially made their website. We suggested that we change the backend system to WordPress for several key reasons:
- Extensibility: The custom CMS would be hard to extend with new features, even contact forms.
- Ease-of-use: WordPress allows us to make it easier for Team HF to update more of the website themselves which was one of their key requirements.
- Security: By choosing WordPress, we can ensure that the site is constantly being updates to patch the latest security threats which would be harder and more costly on the custom CMS.
Redesigning the Frontpage
Team HF’s previous frontpage did not have much information to lead you through and want to explore the site. It was pretty unclear where you should be heading next. To solve this, we created a new design (within their existing layout and graphical identity).
Specific services are immediately visible along with good-looking photos to attract the viewers attention and make them go deeper into the site and become interested in the services that Team HF offers.
Finally, we chose to clean up the page, make the design simpler and make it less cluttered with inconsistent font sizes and families.
Introduced Quick Contact Form
To make it easier for them to convert visitors into customers, we added a contact form on each informational page on the site that asks the visitor if he/she wants to learn more, allowing them to painlessly drop their name and contact information. This can be picked up by the team at Team HF to call or email the lead and close the deal.
By allowing users to painlessly contact them, we dramatically increase the likelihood of new customers as Team HF themselves can personally contact the client and sell the products in a more personal way than the website can, without the client having to do much work.
Cleaner Design & New Training Page
As a final part in reaching our goals, we opted to fully re-design the main landing page for the training section to promote the different services that are offered and overall make it more visual instead of the old text based section.
Many of the links and graphics on the old site lacked contrast, making it hard to use and navigate the site. This was improved by altering some of the colors, still keeping it within the main graphical identity.
Even though the new site was only just released we have seen an increase in leads coming through the instant access contact forms on every page of the site. With time, it remains to be seen how much the bounce rate is being affected, but we are confident that Team HF will ultimately gain more customers through their updated website.